Our items are custom made to order, therefore no returns or exchanges will be accepted.
Each Backdrop goes through a thorough inspection by several departments before being carefully packaged to ensure a top quality product!
RETURNS OR EXCHANGES WILL NOT BE EXCEPTED FOR THE FOLLOWING;
-SLIGHT COLOR VARIANCE.
*Every computer has different color and resolution settings. Colors shown on your screen may slightly vary from the actual print depending on your settings. MyLilPropShop will not offer refunds or replacements on items with a slight color variation.
- CUSTOM ORDERS-
-WRONG SIZE PURCHASED-
*Please look carefully over listing description, and size, you will be sent the size you purchase. We recommend measuring out a space to photograph in. This will help you get an idea of the size you want. All sizes are listed width x height. We always recommend going bigger than you originally think, because it is easier to crop a backdrop than it is to make it bigger.
-SMALL DETAIL ON LISTING NOT RECOGNIZED-
*Please note the backdrop will be printed a lot larger, and more detail will be seen in person. Some backdrops contain details that are very small on screen, but become a little more visible when printed. These details are simply apart of the image that create character, texture or even shading. They will have no negative effect on the photos.
-WRONG ITEM PURCHASED-
~Please do not schedule shoots around our turnaround time, as we cannot be held responsible for your deadline. We do offer upgrades for one day printing and have several options for faster shipping. If you wish to upgrade your shipping to guarantee your order on a specified date, you must contact our shop before purchase. We can then provide you with the correct upgrades and/or rushes.
**In the unlikely event that there is an issue with your item, we will need to be notified within 3 days. It's important to us that our customers are receiving great customer service along with a satisfactory product! :)